Annexure B – Complaint Status
Data for month ending: October 2024
Sr no. | Received from | Pending at the end of last month | Received | Resolved | Total pending | Total pending# | Avg. resolution time^ |
|---|---|---|---|---|---|---|---|
| 01 | Directly from investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 02 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 03 | Other sources (if any) | 0 | 0 | 0 | 0 | 0 | 0 |
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
Trend of monthly disposal of complaints
| Sr no. | Month | Carried forward from previous month | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 01 | November 2023 | 0 | 0 | 0 | 0 |
| 02 | December 2023 | 0 | 0 | 0 | 0 |
| 03 | January 2024 | 0 | 0 | 0 | 0 |
| 04 | February 2024 | 0 | 0 | 0 | 0 |
| 05 | March 2024 | 0 | 0 | 0 | 0 |
| 06 | April 2024 | 0 | 0 | 0 | 0 |
| 07 | May 2024 | 0 | 0 | 0 | 0 |
| 08 | June 2024 | 0 | 0 | 0 | 0 |
| 09 | July 2024 | 0 | 0 | 0 | 0 |
| 10 | August 2024 | 0 | 0 | 0 | 0 |
| 11 | September 2024 | 0 | 0 | 0 | 0 |
| 12 | October 2024 | 0 | 0 | 0 | 0 |
| Grand total | 0 | 0 | 0 | 0 |
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month.
Trend of annual disposal of complaints
| Sr no. | Year | Carried forward from previous year | Received | Resolved* | Pending# |
|---|---|---|---|---|---|
| 01 | 2020-21 | 0 | 0 | 0 | 0 |
| 02 | 2021-22 | 0 | 0 | 0 | 0 |
| 03 | 2022-23 | 0 | 0 | 0 | 0 |
| 04 | 2023-24 | 0 | 0 | 0 | 0 |
| 05 | 2024-25 | 0 | 0 | 0 | 0 |
| Grand total | 0 | 0 | 0 | 0 |
* Inclusive of complaints of previous months resolved in the current year.
# Inclusive of complaints pending as on the last day of the year.
Investment Advisor Details
Name
MFS Capital Partners
Registration type
Non-individual
SEBI Registration No.
INA000017295
Validity
Validity: 3-Nov-2022 to Perpetual
Contact details
principalofficer@mfscapitalpartners.com
+91 89765 90131
+91 89765 90131
Contact us
A 203, 204, El Dorado CHS, Kashinath Dhuru Marg, Mumbai, Maharashtra, 400025 support@mfscapitalpartners.com
SEBI Office Details
SEBI Bhavan
Plot No C4-A. ‘G’ Block
Bandra-Kurla Complex, Bandra (East),
Mumbai 400051,
Maharashtra
Tel +91 22 2644 9000 / 4045 9000
Toll Free Investor Helpline: 1800 22 7575
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